Our standard delivery charge is based on the subtotal of the item(s) in your basket before discounts and delivery pricing is applied to your order. Below you will see a breakdown of delivery costs:

Order Subtotal UK Delivery Charge Delivery Time
Up to £100 £4 3-5 days
Over £100 FREE 3-5 days

For all Europe and RoW delivery charges please get in touch at emailus@matchimatchi.com and we will be happy to advise you.

UK Returns

We hope you are happy with your shades, but if for any reason you change your mind, you can return them to us within 14 days of delivery. We just ask that your item(s) are returned unused and in the same condition that you received them and also in the original packaging with labels. Your item(s) also need to have the receipt or proof of purchase which is dispatched when you received your shades.

All returns should be sent to the below address. Please obtain proof of postage when you send your items back to us.

Carrier Direct,
Westacott Road,
EX32 8AW

Please include 1 returns note per item being returned. Once we receive your order we will notify you and process your refund.

Items must be returned in a fully resalable condition, which means being unused and in the original packaging. MATCHIMATCHI reserves the right to refuse a refund on items deemed not to be resalable.


Where is my order?

You can find all your latest delivery updates and order information through ‘My account’ on our website.

Will all my items be delivered together?

Yes. All items in your order will be dispatched together and arrive in one delivery.

Is MATCHIMATCHI packaging recyclable?

Yes. All our packaging is 100% plastic free and recyclable. Click to find out more.

How do MATCHIMATCHI shades work?

Our lighting concept is very simple. Combine whatever colour, with whatever fabric and in whatever size and shape you want ….and best of all, if you ever get bored of it, change it without buying something else. Add a different colour, a different shape or simply rearrange what you have and make it new again. Click here for inspiration and to find out more.